FAQ Helpdesk

Frequently Asked Questions

Find quick answers regarding our migration routines, sync APIs, SLA schedules, and checkout integrations.

Texotize is a certified Shopify Plus partner, WooCommerce developer, custom headless Laravel creator, and Magento Open Source specialist. We match the tech stack directly to your catalog sizes and transaction requirements.
Our engineering team maps every single legacy URL path to your new storefront directory structure using absolute 301 redirects schema. We audit search console links, upload updated sitemaps, and monitor indexing to avoid traffic dips.
Yes. We integrate REST APIs and custom webhook endpoints to tie Shopify Plus or WooCommerce to major ERPs like NetSuite, SAP, Odoo, and localized warehouses. This syncs orders, stock limits, and shipping statuses in real-time.
Starter packages carry a 24-hour email response window. Growth packages receive 4-hour priority helpdesk tickets support. Enterprise plans enjoy 24/7 dedicated telephone, text, and 30-minute Slack connect priority routing.
Yes, our digital growth marketers build hyper-targeted remarketing campaigns, write copy assets, design banner graphics, and run continuous conversion rate optimization (CRO) landing pages to maximize ROAS.
We leverage browser caching protocols, minimize render-blocking JavaScript files, deploy single-click payment wallets (Apple Pay, Stripe Link), and construct localized CDN structures to keep checkout speeds under 1.5 seconds globally.